SaaS development
SaaS products built to be sold, supported, and scaled.
We build multi-tenant software products from the architecture up — account and billing management, role-based access per customer, and the operational tooling a small team needs to support paying customers reliably.
Problems this solves
Signals a dedicated SaaS build is the right investment
A validated idea or internal tool needs to become a product sold to multiple customers.
Each customer (tenant) needs isolated data, configuration, and permissions.
Billing, trials, upgrades, and cancellations need to be handled without manual intervention.
Customer-facing reliability — uptime, support, incident response — matters in a way an internal tool never had to account for.
The team needs visibility into usage, churn risk, and account health to run the business, not just the product.
What we deliver
Multi-tenant architecture
Data isolation and configuration per customer, designed in from the start rather than retrofitted.
Billing and subscription management
Trials, plans, upgrades, downgrades, and cancellations handled through a payment provider integration.
Admin and operations tooling
Internal dashboards for support, account health, and usage — not just the customer-facing product.
A foundation for scale
Architecture decisions made with the next stage of growth in mind, without over-engineering for scale the product does not yet need.
How the engagement works
From validated idea to a supportable product
- 01
Discovery
Define the core workflow, pricing model, and the operational tooling the team will need on day one.
- 02
Architecture
Design the multi-tenant data model, billing integration, and access control.
- 03
Build in iterations
Ship a usable core product first, then layer in billing, admin tooling, and secondary features.
- 04
Launch and support
Monitor real usage, support early customers, and prioritise the roadmap based on evidence rather than guesses.
Relevant technologies
Selected for maintainability at SaaS scale
Frontend
- Next.js
- React
- TypeScript
Backend
- Node.js
- PostgreSQL
- Appwrite
- Payment provider APIs
Infrastructure
- Docker
- Vercel
- Hetzner
- CI/CD
Security and operational considerations
What we account for by default
Strict tenant data isolation, verified with tests, not just application logic.
Least-privilege roles within each customer account.
Secrets and payment credentials kept server-side, never exposed to the client.
Monitoring and alerting for failures in billing or provisioning workflows.
A documented incident response process appropriate for a customer-facing product.
Related case studies
- Building a multi-application delivery ecosystemDelivery and logistics · product
Building a multi-application delivery ecosystem
Designing a shared architecture for three coordinated applications — customer, restaurant, and driver — around a single order and logistics core.
Architecture milestone Shared order model adopted across all three applications - A shared data model for a three-sided education platformEducation · product
A shared data model for a three-sided education platform
Connecting students, teachers, and school administration in one platform without turning any one of the three into an afterthought.
Architecture milestone Single coursework and grading model shared across all roles
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