AI automation
Automate the repetitive work, not the judgement calls.
We identify well-defined, repetitive tasks — document processing, request triage, report preparation — and automate them with AI where it genuinely helps, keeping human review on anything sensitive or ambiguous.
Problems this solves
Where AI automation typically pays for itself
Documents or emails need fields extracted and entered into another system by hand.
Incoming requests need to be classified and routed to the right team or process.
A report is assembled manually from the same sources on a recurring schedule.
Customer or internal questions repeatedly require the same lookup across systems.
A task is well-defined enough to specify clearly, but still consumes hours of skilled time weekly.
What we deliver
A scoped, bounded pilot
One workflow automated first, with clear inputs, outputs, and success criteria.
Human review where it matters
Approval steps for anything sensitive, ambiguous, or high-cost if wrong.
Observable execution
Logs of what the automation did, when, and why, so results can be audited.
A path to scale
Extension to further workflows only after the pilot is stable and trusted.
How the engagement works
A controlled path from process to production
- 01
Define
Specify the task precisely: inputs, expected outputs, and edge cases.
- 02
Pilot
Implement one bounded workflow with human approval and observable results.
- 03
Measure
Track accuracy, exception rate, and time saved against the manual baseline.
- 04
Scale
Extend to related workflows once the pilot is stable and accepted by users.
Relevant technologies
Chosen for reliability and observability
Automation
- n8n
- Custom workflow services
AI
- LLM APIs
- Document extraction models
Infrastructure
- Docker
- PostgreSQL
- Audit logging
Security and operational considerations
Automation without losing control
Human approval required for sensitive or irreversible actions.
Usage budgets and limits for AI services, with alerts before limits are reached.
Structured audit logs for every automated action.
Role-based access to the systems the automation touches.
Defined fallback behaviour when an external system or model is unavailable.
FAQ
Common questions
Start with one expensive, repetitive process.
A focused pilot is safer and more useful than a company-wide AI initiative.